Road Ahead FAQs

We are evolving into HFM because the new name HFM better reflects the variety of products and services we offer. Through the years we have become a global multi-asset broker whose products and services go beyond Foreign Exchange Trading (Forex).

With the evolution into HFM, we are entering into a new era with a new look, new brand name and new domain name, hfm.com/int, that is strong, short and memorable. In addition, new websites and new technologies are being incorporated and more products and services are on the way to ensure that we maintain our position as an industry leader offering the best possible client experience.

No. We will continue to be a client-centric broker of choice, with a mission to provide the best customer service and maintain our position as a market leader.

Yes. There will be no changes to our operations or legal entity.

HFM is a new brand name of the HF Markets Group which includes the following legal entities:

• HF Markets (SV) Ltd incorporated in St. Vincent & the Grenadine as an International Business Company with the registration number 22747 IBC 2015.
• HF Markets SA (PTY) Ltd is an authorised Financial Service Provider from the Financial Sector Conduct Authority (FSCA) in South Africa, with authorisation number 46632.
• HFM Investments Ltd is authorized by the Capital Markets Authority in the Republic of Kenya as a non-dealing online foreign exchange broker with licence no. 155.
• HF Markets (Seychelles) Ltd is regulated by the Seychelles Financial Services Authority (FSA) with Securities Dealer's License number SD015.
• HF Markets (DIFC) Ltd is authorised and regulated by the Dubai Financial Services Authority (DFSA) under license number F004885.
• HF Markets (UK) Ltd is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 801701.

HFM provides reliable, award-winning trading services to its clients all over the world.

Yes. All existing terms and conditions remain valid. The only change in the terms and conditions will be the brand name and the change will be applicable once the terms and conditions come up for renewal.

No, we will continue offering the same extensive range of products and services.

No, there is no action required on your side since all changes will be carried out internally by us and will not affect your trading experience in any way. All trading operations remain unaffected.

No, you do not need to create a new account or update your login details. Additionally, there will be no disruption to the access or function of your client area.

No, there will be no disruption to any part of your trading experience, including your trading platforms operations or the use of your client area.

Yes, gradually our social media presence will be evolved into HFM. You do not need to worry about this, since all changes will be automated and nothing will affect your social media experience.

There will be new banners available for you in your client area under the name HFM in the scenario you want to start promoting HFM from day one; simply log in to your client area using your same credentials to get started. However, since HotForex.com will still be accessible for a period of time, you can still advertise HotForex banners. Of course, you can always advertise both!

No. The only changes, which will be made internally by us and cause no disruption to your service, will be new HFM banners. Apart from that there will be no changes to your Affiliate agreement, your links, your introduced clients, or our competitive commission structure.

Our dedicated support team remains committed to providing 24/5 support in multiple languages. Send your questions via any of the contact methods listed on our website or by email to [email protected]